The importance of contacting a lead quickly cannot be overstated. To speed up contact time for leads from your website I recommend having your leads texted to your phone in addition to emailed. This is what you’ll need to do it.
- Cell phone number
- Carrier brand name (Sprint, AT&T, etc…)
You should be able to have 120 to 140 characters of a lead’s information sent to your phone in a text. All major cellphone providers offer a SMS gateway for free. Essentially pairing your number with their @something.com means you get a email but as a text.
You may notice that when you receive your first text lead it may cut off abruptly. Remember, in addition to the text you will want to have all the information also sent in an email. Please note that regular texting charges do apply to the one receiving the text.
Phone Company SMS Gateways
|AT&T/Cingular||[10-digit phone number]@txt.att.net|
|Boost Mobile||[10-digit phone number]@myboostmobile.com|
|Nextel||[10-digit telephone number]@messaging.nextel.com|
|Sprint||[10-digit phone number]@messaging.sprintpcs.com|
|T-Mobile||[10-digit phone number]@tmomail.net|
|US Cellular||[10-digit phone number]email.uscc.net|
|Verizon||[10-digit phone number]@vtext.com|
|Virgin Mobile||[10-digit phone number]@vmobl.com|
So if your number was 555-555-5555 and your phone carrier was AT&T then your text gateway email would be: firstname.lastname@example.org. No dashes.
I hope this helped show you how to get leads texted to your phone from a web form. It is so important that you contact your leads quickly and this should help you do it. If you don’t have the luxury of being able to add a gateway email to the form itself you can do so in your gmail by setting up a forwarding address when certain subject lines are seen in emails. Best wishes and I hope you see more leads converting.
Contact Form Using Contact Form 7
Format the SMS Texted Lead – Advanced & Optional
I prioritize the most important information first such as name and phone number when I setup a lead form on my website. Remember that if you contact a lead as soon as possible your close ratio will increase. So it’s nice to have all the details but it’s more important to make contact quickly.
Example priority you might consider:
[Name], [Phone Number], [Message], [Interested in], [Email]
So you text would essentially come out like this example:
Bob Jones, 555-555-5555, I want pricing for my 2 car garage, Interested in: garage makeover, email@example.com
I use a WordPress plugin called Contact Form 7 & Contact Form 7 – Dynamic Text Extension to handle the prioritizing of the form information. Here is how I set it up: